TexoHub Privacy Policy
Last Updated:3rd May 2025

1. Introduction


TexoHub (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your data when you use [TexoHub.com](https://texohub.com) (the “Platform”).

 

2. Data We Collect

A. Information You Provide:
Account Registration: Business name, contact person, email, phone, tax ID, business address.

Transactions:Order details, payment methods (processed via secure gateways like Stripe/PayPal), shipping addresses.
Communications: Messages with buyers/sellers, customer support inquiries.

B. Automatically Collected Data:

Usage Data: IP address, device type, browser, pages visited, session duration.
– Cookies: Essential (e.g., login sessions), analytics (Google Analytics), and marketing cookies (opt-out available).

C. Third-Party Data:
– Business Verification: Public records or credit bureaus for seller vetting.
– Social Media:If you link accounts (e.g., LinkedIn for business verification).

3. How We Use Your Data

Purpose

Legal Basis

Facilitate B2B transactions

Contractual necessity

Verify business legitimacy

Legal obligation

Improve Platform functionality

Legitimate interest

Send marketing emails (opt-out)

Consent

Prevent fraud

Legitimate interest

 

4. Data Sharing


We only share data with:
– Suppliers/Buyers: Necessary for order fulfillment (e.g., shipping address to seller).
– Service Providers: Payment processors, hosting providers, analytics tools (GDPR-compliant).
– Legal Compliance: If required by law (e.g., court subpoena).

**We do NOT sell your data to third parties.

 

5. International Transfers


– Data may be transferred outside the EU/UK to [list countries] under Standard Contractual Clauses (SCCs).
– CCPA users may opt out of data sales (email privacy@texohub.com).

 

6. Data Retention


– Active accounts:Until deletion request.
– Inactive accounts:3 years (then anonymized).
– Transaction records: 7 years (for tax compliance).

 

7. Your Rights


– Access/Portability: Request a copy of your data.
– Correction: Update inaccurate details.
– Deletion: Request account removal (excludes legal retention requirements).
– Opt-Out: Unsubscribe from marketing emails ( or email unsubscribe@texohub.com).

Submit requests to privacy@texohub.com. We respond within 30 days.

 

8. Security Measures


– Encryption: SSL/TLS for data transfers.
– Access Controls:Role-based employee access.
– Regular Audits: Penetration testing.

 

9. Children’s Privacy


The Platform is not for users under 18. We do not knowingly collect children’s data.

 

10. Changes to This Policy


Updates will be posted here with a new “Last Updated” date. Material changes will be emailed to users.

 

11. Contact Us


For questions or data requests:
Email: privacy@texohub.com
Mail:4/19 Mumford Pl, Balcatta 6021
GDPR/CCPA 

 

Top
Mon - Fri 9:00 - 17:00
+61-1300 243 197
4/19 Mumford Pl, Balcatta 6021
customer@texohub.com