TexoHub Privacy Policy
Last Updated:3rd May 2025
1. Introduction
TexoHub (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your data when you use [TexoHub.com](https://texohub.com) (the “Platform”).
2. Data We Collect
A. Information You Provide:
Account Registration: Business name, contact person, email, phone, tax ID, business address.
Transactions:Order details, payment methods (processed via secure gateways like Stripe/PayPal), shipping addresses.
Communications: Messages with buyers/sellers, customer support inquiries.
B. Automatically Collected Data:
Usage Data: IP address, device type, browser, pages visited, session duration.
– Cookies: Essential (e.g., login sessions), analytics (Google Analytics), and marketing cookies (opt-out available).
C. Third-Party Data:
– Business Verification: Public records or credit bureaus for seller vetting.
– Social Media:If you link accounts (e.g., LinkedIn for business verification).
3. How We Use Your Data
Purpose
|
Legal Basis
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Facilitate B2B transactions
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Contractual necessity
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Verify business legitimacy
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Legal obligation
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Improve Platform functionality
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Legitimate interest
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Send marketing emails (opt-out)
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Consent
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Prevent fraud
|
Legitimate interest
|
4. Data Sharing
We only share data with:
– Suppliers/Buyers: Necessary for order fulfillment (e.g., shipping address to seller).
– Service Providers: Payment processors, hosting providers, analytics tools (GDPR-compliant).
– Legal Compliance: If required by law (e.g., court subpoena).
**We do NOT sell your data to third parties.
5. International Transfers
– Data may be transferred outside the EU/UK to [list countries] under Standard Contractual Clauses (SCCs).
– CCPA users may opt out of data sales (email privacy@texohub.com).
6. Data Retention
– Active accounts:Until deletion request.
– Inactive accounts:3 years (then anonymized).
– Transaction records: 7 years (for tax compliance).
7. Your Rights
– Access/Portability: Request a copy of your data.
– Correction: Update inaccurate details.
– Deletion: Request account removal (excludes legal retention requirements).
– Opt-Out: Unsubscribe from marketing emails ( or email unsubscribe@texohub.com).
Submit requests to privacy@texohub.com. We respond within 30 days.
8. Security Measures
– Encryption: SSL/TLS for data transfers.
– Access Controls:Role-based employee access.
– Regular Audits: Penetration testing.
9. Children’s Privacy
The Platform is not for users under 18. We do not knowingly collect children’s data.
10. Changes to This Policy
Updates will be posted here with a new “Last Updated” date. Material changes will be emailed to users.
11. Contact Us
For questions or data requests:
Email: privacy@texohub.com
Mail:4/19 Mumford Pl, Balcatta 6021
GDPR/CCPA